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Responding to negative reviews
Digital Marketing | 27/05/2019

Responding to negative reviews

Bad reviews are part of running a business. In fact, it’s something you can use to engage one-on-one, allowing you to build relationships with your customers. However, they are public. When replying, keep the following guidelines in mind: Be nice and don’t get personal. This isn’t just a guideline—it’s also a good idea as a business…

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Managing bad reviews
Digital Marketing | 25/05/2019

Managing bad reviews

Getting a bad Facebook review is the pits. You work hard, do right by your customers, stay on top of…

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